FAQShort answers on billing, failed jobs, refunds, limits, files, data, model changes and support.Billing How am I charged?Why did a text request hold more than it cost?Can my balance go below zero?Where do I see what I spent?Is there a subscription or a free tier? Failed jobs and refunds Am I charged for a failed job?I was charged for something that failed. What now?Can I get my money back?Can I cancel a running job? Limits What are the rate limits?How long can a job take?Is there a maximum request size? Files and data How long are my results kept?How do I send an input file?Do you keep my prompts?Is there a zero data retention option? Models Which model id do I use?Can models or prices change?Can I use my own provider key, or set fallback models?Are there webhooks for finished jobs? Support How do I get help?Data and loggingWhat is stored when you call the API, for how long, and who else sees your requests.ChangelogChanges to the API, models, docs and console that affect you, newest first.
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